Privacy Policy

This Privacy Policy is for the website www.paperpoint.pk, operated by PaperPoint.pk.

Privacy Policy for PaperPoint.pk

This policy describes how we collect and use your information, helping you make informed decisions when using our website and services.

About PaperPoint.pk

PaperPoint.pk is a leading online platform in Pakistan, dedicated to providing efficient test paper generation services for educators and institutions. We streamline exam preparation through innovative solutions.

The Data We Collect

We collect information such as your name, address, telephone number, email address, and institution details when you voluntarily submit it through our subscription services or contact forms.

We collect this data to deliver personalized services, respond effectively to inquiries, and provide targeted educational content.

The legal basis for our data collection is 'Legitimate Interest' under Article 6(f) of the General Data Protection Regulations (GDPR), as outlined in Recital 47.

We do not collect sensitive personal data as defined in Article 9 of the GDPR, nor do we knowingly collect data from minors under the age of 18.

Providing your personal data is voluntary, but essential for us to respond effectively to your queries.

We collect aggregate information using cookies, which helps us enhance your user experience. Refer to the 'Use of Cookies' section below for details.

Use of Personal Data

We use your personal information to communicate offers, updates, and relevant educational services through email, phone, or postal mail. You can opt-out of these communications at any time.

Your data helps us improve service delivery, manage customer interactions, and promote relevant educational services.

We retain your personal data for up to ten years from submission or our last communication, primarily to ensure continued support, effective customer service, and for warranty management where applicable.

Your Rights

Under GDPR, you have specific rights regarding your personal information:

• Right to be informed: Access information on how your data is used (this policy).
• Right of access: Request details of personal data we hold.
• Right of rectification: Correct inaccuracies in your personal data.
• Right to erasure ('right to be forgotten'): Request deletion of your data.
• Right to restrict processing: Request temporary cessation of data processing.
• Right to data portability: Request your data in a common, machine-readable format.
• Right to object: Oppose processing of your personal data.
• Right to lodge a complaint: File a complaint with a supervisory authority if necessary.